This article is aimed at tech customers, unlike suppliers. (Suppliers have their own frequent errors.) It is intended to help you license software, purchase software and services (SaaS) and other cloud computing offerings and recruit technical service providers. As with all my advice here, this is not always an option. Some suppliers offer standard specifications and are non-negotiable. But try it. Don`t let the fear of technical language make you ignore the main contractual conditions. Technical specifications are at the heart of your market. When the manufacturer adapts software, the contract should have custom specifications decrying the functions and functions you need. If the supplier gives you something from the bar, the manufacturer`s standard specifications can do the trick. Find them and read them. And if they don`t describe the functions you need, add them. Write your own description of these missing features.

Based on the understanding of the respective positions, suppliers and customers should raise their specific concerns. It goes without saying that they will be stripped of the facts and circumstances of the particular situation, the nature of the services and the specific government agreement. However, some concerns may include: Keep in mind that 100% automatic (computerized) testing is not enough. PSRs should include requirements for use tests and require suppliers to associate people with disabilities with product testing. Where possible, indicate where the product should be evaluated by people with disabilities in the development process. When users check a product at an early stage of the development cycle, costly fixes are avoided afterwards. A pre-delivery check intercepts last-minute bugs. You can solve this in a few simple words. The seller`s ip compensation obligations are excused „to the extent that the alleged breach is due to the specifications provided by the customer.” Or they are excused if the alleged violation „directly results from the specifications provided by the customer.” Some employees may have been hired specifically for the client`s project, and stopping this project could put pressure on the seller to release or evict that staff, while the seller will eventually have to take over those roles when the project resumes in the future. One of the most common mistakes for technology buyers is to rely on confidentiality agreements (NDaes) or privacy clauses to protect data.

Confidentiality conditions protect trade secrets, not data held or accessed by the provider, let alone private data. Security services` information and air protection concerns are at the top of the list of issues that executives and shareholders make at night. IT managers need to pay close attention to negotiating contracts from technology providers. A problem such as a privacy breach can quickly become a problem for a customer. Now it`s time to start with a new and big-screen perspective, and then fill in many details. Connect to the previous steps in your procurement process and check your decisions, assumptions and the various things you`ve learned. As a result of your many meetings and discussions, there may be things you now take for granted: special supplier qualifications, as a particular project is orchestrated, very risky aspects of your project, etc. Think of other similar projects in your organization and apply what you have learned from these experiences. It is not enough to demand accessibility.

PSRs should indicate how to assess accessibility. Resources include the web accessibility initiative in the list of web accessibility assessment tools and tool selection guides. If a company is unsure which test tool is best, ask which tool the manufacturer is using. The answer (or the absence of one) will say a lot. Compensation, compensation, compensation. In the technological world, a company (think